Ryal Logistics IMPEX ERP Case Study

Empowering Logistics Excellence - The Success Story of Ryal Logistics IMPEX ERP

About Ryal Logistics

Established in 1997, Ryal Logistics Pvt. Ltd. is one the leading International Freight and Logistics management companies in India. Ryal Logistics provides import, export, customs clearance and transportation services to domestic as well as international customers. Ryal Logistics has a strong foundation with all the necessary trade licenses namely – IATA / FIATA / ISO Certification / Custom Broking License / FFFAI / DGR Certified / MTO License, that enable them to offer diverse logistics services under one roof with quality and value to customers.

Their services include air freight, sea freight, custom brokerage, break bulk/consolidation, warehouse/transportation, DGR handling/ packaging. They specialize in handling pharma, hazardous and temperature-controlled shipments.

The Goal

To develop an ERP solution catering to various aspects of services during an order life cycle ranging from Enquiry, Quotation, Order Processing, Accounting, Taxations, CRM and MIS.

The Activities Undertaken

Requirement Analysis

Intermind started with a requirement analysis - defining the user expectations, studying the market, and the target audience and meeting their need.

Analysis of Business Processes

Intermind also analyzed Ryal Logistics’ existing business processes related to the order life cycle. Identified inefficiencies, pain points, and areas for improvement.


Intermind created a unique, user-friendly and attractive interface.

Development of the Solution

The team expertly designed a comprehensive ERP solution that addressed all aspects of the order life cycle. The customized one-of-a-kind solution met every need and exceeded expectations.

Testing and Quality Assurance

Intermind conducted thorough testing of the ERP solution to identify and address any bugs or issues before full deployment.

Support & Maintenance

Intermind established a mechanism to monitor the performance and smooth functioning of the ERP solution post-implementation. It has supported Ryal Logistics with further development, improvisation, optimizations and data security.

Some of the other features incorporated were

  • Improved Efficiency
  • Improved Accountability
  • Automated Tasks
  • Timely Notifications
  • Better Reporting
  • Consolidated MIS

The Tech Stack

  • Operation Web Based Modules using Microsoft .Net MVC C#
  • Database management using Microsoft SQL Server
  • REST API Interface on Microsoft .Net MVC C#
  • Mobile App development using Google Android
  • Web Server using EC2 VPS on Amazon Web Services (AWS)
  • File storage on cloud using AWS S3
  • Integration with GMax for automated Airway Bill
  • Integration with IRIS for automated GST 1 & GST 2 Submissions
  • Integration with Royal Impex for automated customs clearance checklist
  • Integration with WIN for automated Airline & Shippingline Tarrif
  • Integration with AWS SES service for automated Emails
  • Integration with Route SMS for automated SMS
  • Integration with WATI for automated WhatsApp Notifications

Business Impact

  • Implementing the IMPEX ERP solution transformed operations for Ryal Logistics, enhancing efficiency and precision across the order life cycle.
  • From Enquiry to MIS, processes were optimized, leading to quicker responses to customer inquiries and improved satisfaction.
  • Seamless integration of modules ensured smooth transaction management and financial oversight, alongside compliance with tax regulations.
  • CRM functionalities fostered stronger customer relationships, driving retention and expansion.
  • The MIS provided valuable insights for data-driven decision-making and strategic planning, resulting in increased competitiveness, operational excellence, and cost savings.
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